Three platforms now live — ERP · AI Support · Counterpoint See the platform →
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// Platform

Software we built.
Ready to run in your business.

Consultancies sell hours. We sell products too. Three platforms we built and run ourselves, held to the same standard as everything we deliver to a client — and you can start on any of them this month.

⇄

Built to work together. Counterpoint has a connector for posting branch sales into the finance system, and the help desk covers both.

Live

Books that survive an audit.

The finance system for groups that have outgrown spreadsheets and can't afford surprises. Several companies, several currencies, one set of books — and a permanent record behind every number.

  • Every number traces back. Nothing in your books can be quietly changed. When an auditor asks who did what and when, that is a question you answer in seconds.
  • Nobody approves their own work. Whoever prepares an entry can never be the one who signs it off. The system enforces that, not a policy people forget.
  • A month-end that doesn't depend on heroics. Approvals, reconciliation and closing controls sit in one place, so the close stops being a scramble around whoever remembers the process.
  • Every entity in one picture. Multiple companies and currencies consolidated properly, without a spreadsheet holding the group together.
  • Saudi e-invoicing already handled. ZATCA e-invoicing and tax filing are built in — no separate vendor, no bolt-on.
Multi-entity Multi-currency E-invoicing Full audit trail Approval controls Period close
Start a free trial ↗ Book a demo → erp.pragmatech.work ↗
Everything about Pragmatech ERP →
Entry 2026-004182 · Riyadh Trading Balanced
Customer receivables48,300.00—
Revenue — services—42,000.00
VAT collected—6,300.00
DebitsSAR 48,300.00
CreditsSAR 48,300.00
Locked — this entry can no longer be edited or deleted
Approved ✓ prepared by N. Hakim · approved by M. Saleh
Live

A help desk that shows its sources.

Ticketing and AI support for the team that keeps your business running. Response times are tracked and enforced, answers come from your own manuals, and every reply shows exactly where it came from.

  • Nothing slips. Response and resolution times are tracked on every request, with a full history of who touched it and when.
  • Answers your team can check. The assistant replies from your company's own documentation and puts the source next to the answer — nobody has to take it on faith.
  • It knows your equipment. Load in the manuals for the hardware you actually run, and first-line answers match what is on your floor instead of a generic web result.
  • Fewer questions reaching a person. Repeat issues get resolved at the first touch, so your specialists spend their day on the problems that actually need them.
  • Arabic and English, done properly. A full right-to-left interface, voice support, a live view of your network, and screens built for a technician holding a phone.
Response-time targets Sourced answers Knowledge base Access control Voice support Arabic & English
Start a free trial ↗ Book a demo → support.pragmatech.work ↗
Everything about Pragmatech AI Support →
Queue · Level 1 3 open
Branch VPN drops every ~20 min P1 · 24m
Register 3 won't pair with scanner P2 · 2h
Access request — finance shared drive P3 · 1d
◆ Assistant · answered from your manuals

Scanner pairs over Bluetooth only after the base is factory-reset. Hold the trigger 8s until two beeps, then rescan the pairing barcode on page 14.

↳ Zebra DS2278 manual · p.14 ↳ KB-0192 POS peripherals
Live

Run every branch from one system.

Tills, stock, customers and reporting in one place. Stay open when the internet drops, and charge VAT at the Egyptian rate.

  • Card payments to your own account. Card payments are built to run through your own Paymob merchant account and keys, so the money settles with you, not us. No contract — cancel any month.
  • The till doesn't stop. When the connection drops the register keeps selling, then syncs every sale the moment it is back.
  • VAT at the right rate. Egyptian (14%) VAT is built in, and every sale lands in the retail ledger. Electronic tax filing with Egypt's ETA is in development.
  • Built for a group, not one shop. Every branch kept properly separate, with central billing, clear usage per location, and your own brand on the front.
  • Insight without the AI hype. The system flags what deserves your attention using plain arithmetic and shows the figures behind it — switch the AI off and you still get every finding.
Point of sale Stock control Sells offline Multi-branch Egyptian VAT Loyalty
Start your 14-day free trial ↗ Book a 15-min demo → WhatsApp counterpoint.pragmatech.work ↗
Everything about Counterpoint →
Register 02 · Zamalek Offline · queued
Arabica whole bean 1kg×2960.00
V60 dripper 02×1385.00
Filter papers ×100×3195.00
SubtotalEGP 1,540.00
VAT · 14%EGP 215.60
TotalEGP 1,755.60
Sale saved offline — syncs the moment this till is back online
// Why licence from us

The price of a product. The attention of a partner.

//01

You deal with the people who built it.

No reseller in the middle, and no ticket waiting on a vendor in another continent. The people who designed the system are the ones who answer you.

//02

Arabic where it matters. Local tax built in.

AI Support and Counterpoint run fully in Arabic. Egyptian VAT and local currencies were designed in, not bolted on.

//03

We can change it, because it's ours.

Need something the product doesn't do yet? We build it on a system we know inside out — not a feature request that quietly dies in another company's queue.

//04

Start with one, add the rest later.

Each platform runs on its own. Counterpoint has a connector built for posting branch sales into the finance system, and the help desk can cover both, so whichever you take first, the others can join later.

Want to see it on your own numbers?

Forty-five minutes, in your language, on whichever platform fits your business.

Request a demo →