Three platforms now live — ERP · AI Support · Counterpoint See the platform →
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AI Consultancy & Products

Business First, Intelligence Follows.

We don't sell AI to impress anyone. We learn how your company actually works, find where it would make a real difference, and build systems whose effect shows up in your numbers.

Scroll Cairo · Working globally
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Agents running live
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Platforms of our own
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AI for AI's sake
// The Platform

Three products. Already running.

Not promises in a slide deck. Three platforms we built and run ourselves: a finance system, an IT help desk, and a system for running retail branches.

//01

Pragmatech ERP

One set of books across several companies and currencies. A permanent record behind every number, and approvals nobody can work around.

Audit-ready E-invoicing
//02

Pragmatech AI Support

An IT help desk that answers from your own manuals and shows the source next to every reply — so your team can check it.

Answers with sources Response targets
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Counterpoint

Tills, stock, customers and reporting across every branch. Keeps selling when the internet drops, and files tax the way Egypt and Saudi require.

Sells offline Multi-branch
// What We Do

Four ways we work with you.

Every project starts with your company, not with a list of services.

//01

Build

Systems built around the way your business already works, instead of a template you have to bend to fit.

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Integrate

Automation added to the operation you already run — without tearing down what works today.

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Advise

An independent read for the board before a large commitment: what is worth doing, and what to walk away from.

//04

Products

Subscribe to a platform we have already built and proven. Setup takes days, not quarters.

// Selected Work

The proof is in what's running.

Not pilots. Not prototypes. Systems our clients depend on every day.

// How We Work

Four steps. No theatre.

The same four steps on every project. We tell you which one you're in — and we tell you when to stop.

// Common Questions

Things every CEO asks before the call.

Ready to put the business first?

One call. We'll tell you plainly what's worth building — and what isn't.

// Platform

Software we built.
Ready to run in your business.

Consultancies sell hours. We sell products too. Three platforms we built and run ourselves, held to the same standard as everything we deliver to a client — and you can start on any of them this month.

The three work together. Branch sales feed straight into the finance system, and the help desk covers both.

Live

Books that survive an audit.

The finance system for groups that have outgrown spreadsheets and can't afford surprises. Several companies, several currencies, one set of books — and a permanent record behind every number.

  • Every number traces back. Nothing in your books can be quietly changed. When an auditor asks who did what and when, that is a question you answer in seconds.
  • Nobody approves their own work. Whoever prepares an entry can never be the one who signs it off. The system enforces that, not a policy people forget.
  • A month-end that doesn't depend on heroics. Approvals, reconciliation and closing controls sit in one place, so the close stops being a scramble around whoever remembers the process.
  • Every entity in one picture. Multiple companies and currencies consolidated properly, without a spreadsheet holding the group together.
  • Compliance already handled. E-invoicing and tax filing follow the rules of the country you operate in — no separate vendor, no bolt-on.
Multi-entity Multi-currency E-invoicing Full audit trail Approval controls Period close
Entry 2026-004182 · Riyadh Trading Balanced
Customer receivables48,300.00
Revenue — services42,000.00
VAT collected6,300.00
DebitsSAR 48,300.00
CreditsSAR 48,300.00
Locked — this entry can no longer be edited or deleted
Approved ✓ prepared by N. Hakim · approved by M. Saleh
Live

A help desk that shows its sources.

Ticketing and AI support for the team that keeps your business running. Response times are tracked and enforced, answers come from your own manuals, and every reply shows exactly where it came from.

  • Nothing slips. Response and resolution times are tracked on every request, with a full history of who touched it and when.
  • Answers your team can check. The assistant replies from your company's own documentation and puts the source next to the answer — nobody has to take it on faith.
  • It knows your equipment. Load in the manuals for the hardware you actually run, and first-line answers match what is on your floor instead of a generic web result.
  • Fewer questions reaching a person. Repeat issues get resolved at the first touch, so your specialists spend their day on the problems that actually need them.
  • Arabic and English, done properly. A full right-to-left interface, voice support, a live view of your network, and screens built for a technician holding a phone.
Response-time targets Sourced answers Knowledge base Access control Voice support Arabic & English
Queue · Level 1 3 open
Branch VPN drops every ~20 min P1 · 24m
Register 3 won't pair with scanner P2 · 2h
Access request — finance shared drive P3 · 1d
Assistant · answered from your manuals

Scanner pairs over Bluetooth only after the base is factory-reset. Hold the trigger 8s until two beeps, then rescan the pairing barcode on page 14.

↳ Zebra DS2278 manual · p.14 ↳ KB-0192 POS peripherals
Live

Run every branch from one system.

Tills, stock, customers, online orders and reporting in one place. Keep the card processor you already negotiated, stay open when the internet drops, and file tax the way your country requires.

  • Your payment provider stays yours. No penalty for using the processor you already negotiated, and separate settlement per branch. Month to month — leave whenever you want.
  • The till doesn't stop. When the connection drops the register keeps selling, then settles everything cleanly the moment it is back.
  • Tax handled where you trade. Egyptian and Saudi filing rules are built in — the right rate, the right document, and the right code on the customer's receipt.
  • Built for a group, not one shop. Every branch kept properly separate, with central billing, clear usage per location, and your own brand on the front.
  • Insight without the AI hype. The system flags what deserves your attention using plain arithmetic and shows the figures behind it — switch the AI off and you still get every finding.
Point of sale Stock control Sells offline Multi-branch Egypt & Saudi tax Loyalty
Register 02 · Zamalek Offline · queued
Arabica whole bean 1kg×2960.00
V60 dripper 02×1385.00
Filter papers ×100×3195.00
SubtotalEGP 1,540.00
VAT · 14%EGP 215.60
TotalEGP 1,755.60
Tax receipt queued — files itself the moment this till is back online
// Why licence from us

The price of a product. The attention of a partner.

//01

You deal with the people who built it.

No reseller in the middle, and no ticket waiting on a vendor in another continent. The people who designed the system are the ones who answer you.

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Built for this region, not translated for it.

Arabic isn't a layer added later. Local e-invoicing, local currency and the payment methods people here actually use were part of the design from day one.

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We can change it, because it's ours.

Need something the product doesn't do yet? We build it on a system we know inside out — not a feature request that quietly dies in another company's queue.

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Start with one, add the rest later.

Branch sales flow into the finance system on their own, and the help desk covers both. Whichever you take first, the others fit without an integration project.

Want to see it on your own numbers?

Forty-five minutes, in your language, on whichever platform fits your business.

// Services

We don't sell packages.
We solve problems.

Four ways of working together. Each one shaped around what your company actually needs.

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Build

You have a problem no product on the market solves. We build it from scratch — systems and tools that do exactly what your business needs, and nothing you'll never use.

Right for you when
  • Off-the-shelf tools can't solve your specific problem
  • You need to own your AI infrastructure long-term
  • You want systems built around your workflows, not the reverse
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Integrate

Your business already works — our job is to make it work with less friction. We study your operation, find where automation pays back fastest, and hand off the work your team shouldn't be spending its day on.

Right for you when
  • Manual processes are slowing growth or creating errors
  • You want AI in your existing stack — not replacing it
  • Your team spends time on tasks that should be automated
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Advise

Before you commit budget, you need a straight answer on where this actually helps. We review your operation, separate what vendors claim from what is real, and hand you a plan you can act on — not a hundred-slide deck.

Right for you when
  • Leadership needs a clear AI strategy before committing budget
  • You've been pitched by vendors and need independent clarity
  • You want to know where to start — and what to avoid
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Products

Platforms we have already built, proven and run. Subscribe to one, set it up around your operation, and start using it in days rather than quarters.

Live

Pragmatech ERP

One set of books across several companies and currencies, with a permanent record behind every number.

Live

Pragmatech AI Support

An IT help desk with tracked response times and AI answers that show where they came from.

Live

Counterpoint

Tills, stock, customers and reporting across every branch — and it keeps selling when the internet drops.

App Store

Forchore Youth

A discipleship and Bible study app with personalised learning paths for youth organisations.

See the platform in detail

Not sure which fits?

Most projects combine two or more. Tell us the problem — working out the approach is our job.

// Selected Work

Systems in daily use.
Results you can measure.

The same method every time: understand the business first, then build precisely what solves it.

Want results like these?

Every client here started with a single call.

// About

Most AI projects fail. Not because of the technology.

They fail because nobody asked the right questions at the start. Pragmatech is for leaders who are tired of the hype and want to build something that proves itself.

// What we believe

Three rules we don't bend.

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Business problems come before technology.

We never recommend AI just because it's AI. Every project starts by understanding what's actually broken, then we decide whether this is even the right tool. Sometimes it isn't — and we say so.

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Speed and depth are not opposites.

Fifteen years across business and technology means we recognise the pattern quickly — so we don't spend your budget discovering it.

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Deployment is the beginning, not the end.

We build systems that work, then stay close enough to make sure they keep working. Business First, Intelligence Follows — that doesn't stop the day we hand over.

The founder.

Noshi Francis
Founder & CEO

An engineer by training and an operator by experience. A Cairo University graduate with more than fifteen years leading business transformation across the Middle East — from Managing Director at Centro Global Solutions to founding Pragmatech and building products now used by thousands. More than thirty AI agents of his are running live across healthcare, technology and education. The advantage isn't only technical: it's knowing which problems are worth solving at all.

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Fluff
// Contact

Let's find out if we're the right fit.

We're not for everyone. If you want a system that changes your numbers rather than one that looks impressive in a presentation, let's talk.

hello@pragmatech.work
Cairo, Egypt — Working Globally
We reply within one business day

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